M Sunil Kumar, Managing Director, Orange Tours & Travels and Orange Cargo Carriers shares with Sarada Vishnubhatla his successful partnership with the professionally-run oil giant, HPCL, and how it looks forward to a long and steady journey with it.
The owner of Orange Tours & Travels, M Sunil Kumar, Managing Director, is a happy and relaxed man. The company, which came into being in 2011, owns 414 sleeper coaches and 121 cargo trucks. And it all began with M Sunil Kumar founding Thirumala Cabs – a car rental business – in 2000.
Orange Tours and Travels company began its journey with 2 buses and over these many years, it has grown to become an ultimate name in professional and quality service provider. Today, only 2% of its fleet are seater coaches, while the rest is all sleeper.
HPCL – Able Support
Orange Tours and Travels covers 13 states, 500 cities and 190 routes with a daily capacity of 15000 seats. And, it is a known fact that any fleet is only as good as its fuel because delivering satisfactory service to its passengers depends primarily on eliminating fuel related problems.
Sunil adds: “We top the popularity chart in gross market value and in our night service. The longest route that we ply on is between Hyderabad and Cochin making up about 1250 km one way. We take pride in the fact that there are more than 26 routes that clock over 1000 kilometers one way.”
He is clear that Orange Tours and Travels has shown the way to others in delivering quality. And, over a period, they have managed to become one of the top most bus brands to travel in by the customers.
And all this possible with the able fuel support of HPCL to Orange Tours and Travels.
Epitomizing Professionalism
Orange Tours and Travels associated with HPCL for long now, but the partnership deepened only around 2015 when the fleet opted for HPCL’s DriverTrack Plus loyalty card program. The pre-paid card provides fleet management solutions to fleet owners and operators in the form of control over fuel consumption and operating costs, convenience and security in transactions, and attractive reward points.
Sunil says: “Today, we are probably HPCL’s biggest customer in Andhra Pradesh and Telangana in terms of our usage with an approximate expenditure of about Rs. 13 crores a month. Our total fuel consumption in a day comes to about 60000 litres, out of which 95% is provided by HPCL.”
HPCL services Orange Tours and Travels by sending them their 2000 kilolitre tankers to their parking yard.
He adds further: “We rely on roughly 54 of their pump stations when our buses are traveling. It works out well for us because these pump stations are strategically placed as well. Still, it is always our endeavor to ensure that our buses leave our garage with full tanks and are maintained scrupulously by our operations and maintenance teams.”
Sunil believes that they have had practically no complaints and have always been offered utmost professional service by HPCL because the organization is strong in its operations and have relentless and untiring workforce in the form of its sales and marketing teams. In their commendation, Sunil says ‘any of our queries are answered, and our issues are resolved promptly and satisfactorily’.
The singular wish that Sunil utters to be considered as a recommendation by HPCL is for the oil giant to offer incentive schemes to big fleet owners like Orange Tours and Travels, ‘since for years, we have been their loyal customers and majorly depend upon HPCL for the fuel’.
Orange Tours and Travels is committed to offering its passengers safety, promptness, regularity, reliability, high standards in upkeep of the buses, and affordable services. And that is made possible due to the able and unconditional support of HPCL and its team!
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“Today, we are probably HPCL’s biggest customer in Andhra Pradesh and Telangana in terms of our usage with an approximate expenditure of about Rs. 13 crores a month. Our total fuel consumption in a day comes to about 60,000 litres, out of which 95% is provided by HPCL.
– M Sunil Kumar, Managing Director, Orange Tours & Travels and Orange Cargo Carriers