Company actively working on future-ready products & solutions
The 2018 edition of Auto Serve saw Lucas Indian Service (LIS) exhibit its products & services independently at an expo for the first time. LIS is a pioneer in manufacturing ignition coils and solenoid switches and distributes a wide range of auto-electrical parts, fuel injection parts, automotive batteries, radiator fan motor assemblies, glow plugs, synthetic lubricants, engine coolants and a complete range of filters, most of which were displayed at the company’s well-designed pavilion.
The main spotlight at the LIS booth was on its latest digitized diagnostic tool called the ‘CARPLUS’ – one scanner for all workshop needs and an advanced product designed for cars, with a size not more than that of a 9V battery.
Talking exclusively to MOTORINDIA, Mr. S. Muralidharan, President, Lucas Indian Service Ltd., said: “Simply connect it to the car, and it carries out numerous functions, including a brief diagnosis of the vehicle. User-friendly interface for ease in understanding and execution by the technician. Automated software updates at no additional cost during the subscription period, and an exclusive technical support team to aid on-time customer satisfaction. We are showcasing CARPLUS for the first time to customers at a trade fair, and the response has been very encouraging. The product, tested on most of the vehicles on Indian roads, was launched in June 2018.”
Sharing his views on LIS’ future-readiness, Mr. Muralidharan added: “We are not just ready for the present market but also for the future. While we are innovating and coming up with new products and services, we also continue to offer our traditional services and solutions for two-wheelers, three-wheelers, passenger cars, LCVs, M&HCVs and tractors. We have been consistently expanding our range and today provide parts, solutions and services not only for BS-IV but also for BS-VI compliant vehicles.”
Asked as to where the focus should be to tackle the future challenges, he explained thus: “Non-stop education of mechanics, OE manufacturers and service dealers is the best way to face the challenges ahead, particularly the BS-VI norms that will set in by 2020. Though BS-IV was introduced more than half a year ago, it remains quite new to many, and some still struggle to cope up. Hence, skill development and gearing up on the diagnostics side would be necessary to tackle the future challenges.”