Building an accessible, technology-enabled and sustainable mobility ecosystem for every individual by 2030
For Buddy Mobility Care, transportation is about far more than moving people from one place to another. The company has built its business around assisted mobility, providing safe, accessible and dignified transport solutions for senior citizens, persons with disabilities and non-emergency medical patients. From wheelchair-accessible airport transfers and hospital mobility to corporate and tourism services, the company is steadily creating an inclusive mobility ecosystem across India. According to Ms. Sartaj Lamba, Founder & CEO, Buddy Mobility Care, the next phase of growth will be driven by technology, sustainability and a stronger focus on accessibility.
“By 2030, accessible mobility should become a standard expectation, not a specialised service available only in a few cities,” said Ms. Lamba.
Technology and Accessibility Will Shape Future Mobility
Ms. Lamba believes the mobility industry will witness rapid adoption of electric and alternative-fuel vehicles, alongside connected vehicles, AI-driven fleet management, predictive maintenance and real-time telematics. These technologies will improve fleet utilisation, reduce operating costs and enhance passenger safety.
She also expects specialised mobility solutions to become increasingly important as India’s ageing population, expanding healthcare infrastructure and greater awareness around accessibility drive demand for transportation designed for senior citizens, persons with disabilities and non-emergency medical patients. Future customers, she added, will expect digital convenience, reliability, trained personnel and superior service quality. Collaboration between governments, hospitals, airports, hospitality companies and private mobility providers will further strengthen integrated mobility ecosystems.
Building India’s Most Trusted Assisted Mobility Platform
Buddy Mobility Care’s vision is to become India’s most trusted assisted mobility platform by 2030. Rather than simply expanding its fleet, the company aims to build a dependable ecosystem through wider deployment of wheelchair-accessible vehicles across airports, hospitals, tourism destinations and corporate hubs.
The company also plans to strengthen digital capabilities through intelligent fleet allocation, real-time tracking and seamless customer support, while integrating caregiver assistance and institutional partnerships into a single mobility platform. Sustainability will remain a priority through the gradual adoption of cleaner mobility solutions wherever operationally viable, alongside continued investment in driver training and inclusive employment.
“Technology can improve mobility, but compassionate service will always define the customer experience,” shared Ms. Lamba.
For Buddy Mobility Care, the ultimate objective is to make accessible mobility an integral part of India’s transport ecosystem, ensuring every journey is safer, more inclusive and delivered with dignity.
“By 2030, accessible mobility should become a standard expectation, not a specialised service available only in a few cities.”