Parveen Travels’ Mercedes Benz service for DICV

Parveen Travels (P) Ltd., a unit of AB Business Enterprises has been a pioneer in Indian Transportation services since its inception in 1980. Holding the eminent status of being India’s first ISO 9001:2008 certified transport company, the company has signed a deal with Daimler India Commercial Vehicles (DICV) for transporting the latter’s employees to and from its facility at Oragadam. The well-established bus operator will cater to DICV’s needs with its fleet of Mercedes Benz coaches. Parveen also offers transportation solutions for various other companies such as TCS, CTS, Wipro, Samsung, Renault-Nissan and Hyundai.

The company has been in the transportation sector since the last four decades and has been constantly improving the standard of bus transportation in the country with its quality service. It has a fleet strength of over 750 coaches which shuttle more than 22,500 employees in the manufacturing and IT sectors every day. Parveen gives special focus to accident-free driving by conducting regular driver training programmes with a view of improving the standard of the driver community in the country.

Bridging the gap with IT
Parveen Travels has gone a long way in implementing IT solutions to improve the standard of bus transportation. The company has a 24X7 helpline which includes a dedicated operation team in its clients’ campus to ensure perfect time management by monitoring the on-road position of all its vehicles. All its vehicles are fitted with GPRS equipment which constantly transmits information about the vehicles’ position, speed, distance and duration of each halt. It also has a backup fleet which acts as replacement during emergency.

The company is effective in communicating with its customers and is also open to feedback for taking corrective actions if necessary. Its online Customer Relationship Management (CRM) module facilitates transparent and seamless communication and is ably guided by its dedicated service support team.

Transport Management System
Over the years Parveen has successfully developed and implemented transport management solutions that encompass complete design and operations for corporate houses. The company undertakes the complete set of tasks right from planning of routes, organizing the fleet, scheduling, monitoring, and maintenance of vehicles. This packaged service not only relieves its corporate customers from the cumbersome task of transport management, but also helps them in saving operational costs in a big way. Leveraging on years of experience in providing transport management solutions, the company effectively collaborates with its customers to achieve optimal results.

Parveen Travels, through the AB Group, works with an integrated service facility called Motorzone where heavy vehicles like buses, mini buses, tempo travelers, and other transport vehicles are serviced and maintained. AMC support is also offered to customers. The company also caters to manpower requirements by bringing up well-trained professional drivers and cleaners through its Professional Consultancy Services.

The AB Group has a Professional Driver Training Academy (PDTA), a unit of Professional Consultants, is a combination of modern infrastructure and highly-skilled trainers. The state-of-the-art facility is equipped to give training to both amateurs and experienced drivers. While the amateurs are taught the importance of safety and acquire the experience to commute, the experienced drivers will find PDTA a hub that refreshes and updates them. With an array of awards and accolades such as Global Leadership Award 2011, India Today Award 2011, Apollo CV Award, and National Tourism Award for five consecutive years, Parveen Travels has set a benchmark for fleet operators and continues to raise the standard of bus transportation in the country.

Parveen’s Transport Management System encompasses:

• Understanding the operational needs of clients.
• Active partnership/consultation with clients.
• Route studying and optimization for cost control.
• Vehicle Monitoring System.
• Staff Tracking System.
• Management Information system (MIS).